Our Story

About Roto-Rooter Charlotte

A team of dedicated professionals committed to delivering the best plumbing and water restoration service in Charlotte, NC.

Since 1935

Charlotte's Most Trusted Name in Plumbing

Since 1935, Roto-Rooter Plumbing & Water Cleanup has been a licensed and insured plumber in Charlotte, NC. We provide residential and commercial plumbing services, drain cleaning, water heater repair, emergency water removal, and mold remediation. Roto-Rooter is a fully licensed and insured Charlotte plumbing company, providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America. We serve the entire Charlotte Metro area including surrounding cities like Stallings, Shelby, Mint Hill, Cornelius, Gastonia, Matthews, Huntersville, Monroe, Indian Trail, Belmont, Kings Mountain, Davidson, Mount Holly, Southwest Charlotte, Northeast Charlotte, Harrisburg, and Pineville.

90+

Years in Business

2,319

Google Reviews

4.8

Average Rating

A+

BBB Rating

Professional plumbing fixtures and tools

BBB A+ Since 2008

Why Roto-Rooter

The Roto-Rooter Difference

We're not just another plumbing company. Here's what makes Roto-Rooter Charlotte the trusted choice for homeowners and businesses.

True 24/7 Service

We answer the phone at 3am. We show up on holidays. Genuine emergency response with the same rates day or night - no surprise surcharges.

Licensed & Insured

Fully licensed plumbing technicians and comprehensive insurance coverage. Your home and family are protected on every job we do.

Proven Track Record

4.8 stars across 2,319 Google reviews. BBB A+ rating accredited since 2008. 96% of Facebook reviewers recommend us. Numbers don't lie.

The People Behind the Work

Meet Our Charlotte Team

The people who show up at your door. Experienced, professional, and genuinely invested in solving your problem.

Adam D.

General Manager

Adam is the General Manager of Roto-Rooter Charlotte and has been with the company for 10 years. A Marine Corps veteran, Adam started as a hiring and water restoration manager before quickly being promoted to General Manager. He has led the Raleigh and Jacksonville branches and now Charlotte. Since beginning his career at Roto-Rooter, water restoration has remained Adam's favorite service. He explains, "It's really rewarding to transform a flooded home that's in complete disarray and help a panicked homeowner feel at ease, knowing everything will be put back together just as it was."

10 Years at Roto-Rooter Marine Corps Veteran Favorite: Water Restoration

Reyes P.

Certified Field Trainer & Service Tech

Reyes has been a Licensed Tech with Roto-Rooter Charlotte for the past four years. He especially enjoys drain cleaning - the work is quick and straightforward, but customers are always grateful for the help. His most memorable moment on the job? While working on a house built in the early 1900s and repairing a sink drain, he discovered a teddy bear hidden beneath the cabinet floor! Born in Mexico and raised in New York, Reyes now calls North Carolina home, where he enjoys life with his wife and their two teenage boys.

4 Years at Roto-Rooter Licensed Tech Favorite: Drain Cleaning

Adolfo T.

Licensed Tech

Adolfo is a Licensed Tech with Roto-Rooter Charlotte and has been with the team for over 12 years. He enjoys hydro-jetting and drain cleaning because there's instant satisfaction in seeing the water start to flow again, especially during an emergency. One of his most memorable moments came early in his career during training, when he quickly learned the importance of checking for breaks in a sewer line before cabling.

12.5 Years at Roto-Rooter Licensed Tech Favorite: Hydro-Jetting

Roger E.

Commercial Business Manager

Roger is the Commercial Business Manager of Roto-Rooter Charlotte, where he enjoys getting out in the field to connect with customers. His favorite service is jetting because it lets him do hands-on work while building trust with clients. In his four years at Roto-Rooter, one of Roger's proudest moments was being promoted to Commercial Business Manager. When he isn't working, Roger enjoys fishing and relaxing at Lake Norman with family and friends.

4 Years at Roto-Rooter Commercial Specialist Favorite: Jetting